Terms


order timeline

I ship all products within 3 – 5 business days, excluding weekends and holidays.

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 3 – 5 days to process.


handmade disclaimer

I do my best to accurately represent the products you will receive.  Products may vary slightly in size and color from the exact photo due to the nature of your products being 100% handmade and natural.

Each batik is created during a meditative state, charged with positive intentions, lovingly hand painted with beeswax to create the sacred symbol and dyed with exceptional, natural fiber dyes used for brilliant and permanent colors. Everything is rooted in purpose, positive intentions, and for the good of all.

All crystals and minerals are A – AA quality.

Aromatherapy and Crystal Healing are not a cure or prescription replacement for professional financial, medical, or psychological care.  It is recommended that you consult with a qualified healthcare practitioner before using herbal products, particularly if you are pregnant, nursing, or on any medications.  Your experience is subject to your own personal interpretation.

 

custom orders

I love to create what you want.
Please contact me  for a quote.
Custom orders may have a lengthier processing time.
Ask me for details.


shipping in the united states

Free shipping anywhere in the United States!  I ship USPS carrier services.  Small orders weighing under 1lb are shipped First Class with delivery in 5 business days or less.  Larger orders weighing over 1lb are shipped Standard Ground with delivery in 10 business days or less.
**Expedited shipping is an additional charge.  Please contact me  if you need 2 day or overnight delivery.

 

international shipping

I happily support and love our international customers.
* Shipping costs are a flat rate of $20.
I ship all International products through USPS carrier services.

Sacred Batik is not responsible for duty or brokerage fees for international shipping.
These charges come from your country during importation of your package.


returns

My policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately I cannot offer you a refund or exchange.

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

Used products are non-returnable items.

 

refunds

Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact me at amanda@sacredbatik.com

 

shipping

You will be responsible for paying for your own shipping costs for returning your item. Contact me at amanda@sacredbatik.com for the address to ship your return item.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.